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Call of Duty: Mobile hosts events frequently where players can redeem in-game items using reward codes. In some cases, you may get the “redemption error” in Call of Duty: Mobile when trying to redeem a code. The issues can be caused due to a pending update, caching issues or connectivity issues. Here is a quick guide on how to fix the Call of Duty: Mobile redemption error if you are unable to claim your items.
Call of Duty: Mobile Redemption Error Fixes
Before you try any of the fixes, try using the Call of Duty: Mobile redemption center website instead of the in-game redemption menu. Make sure that you enter the reward code and your UID correctly to get the drops.
Change networks
If you want to fix your in-game redemption issues, ensure that you have a stable and reliable internet connection. A poor connection can cause redemption errors. Switch to a different network to see if the issue persists.
Clear the cache (Android)
Go to your device's Settings > Apps or Application Manager
Find Call of Duty: Mobile in the list and tap on it
Select "Storage" and then choose "Clear Cache" and "Clear Data."
Restart the game and check if the issue is resolved.
Ensure that you have the latest version of Call of Duty: Mobile installed on your device. Developers frequently release updates to fix bugs and improve performance. Visit your device's app store (Google Play Store or Apple App Store) and check for any available updates for Call of Duty: Mobile.
If you keep getting the Call of Duty: Mobile Redemption Error you can try uninstalling the game from your device and then reinstalling it. This step can resolve issues related to corrupted files or incomplete installations. After reinstalling, make sure to log in with your account to retain your progress and data.
In rare cases, the issue may occur due to server issues so you can just try redeeming your rewards later. If you are still unable to claim your drops, head to Activision’s support page for Call of Duty: Mobile to seek assistance with the issue.
