Privacy Policy

AFK Gaming Private Limited (“AFK Gaming”) recognises the importance of maintaining the privacy of every user who visits afkgaming.com (the “Website”). We value your privacy and appreciate your trust in us. We are committed to being transparent about the data we collect about you, how it is used, and with whom it is shared.
This privacy policy (“Privacy Policy”) applies when you use or visit the Website by way of any device or method. It does not govern or apply to information collected or used by AFK Gaming through any other means.
By visiting and / or using the Website, you agree to this Privacy Policy. We strongly recommend that you read this Privacy Policy so that you understand our approach towards the use of your personal data.
The Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s website. We strongly advise you to review the privacy policy of every website you visit, even if you are redirected to such a website by virtue of a hyperlink or other reference on the Website. AFK Gaming has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services.
  1. Information We Collect
    We collect information directly from users, third-parties, and automatically through the Website.
    Registration for premium services may require that you supply certain personal information including, but not limited to your name, age, sex, contact number, email address and demographic information (such as your area, location, Information Protocol (IP) address, et cetera) to register.
    We collect limited information about your device’s connection to the Internet, including your IP address, when you visit the Website. Your IP address does not identify you personally. We also collect and may store information that your device provides to us in connection with your use of the Website, such as your browser type, type of device, browser language, mobile carrier, unique device identifier, location, and requested and referring Uniform Resource Locators. We also receive information when you view content on or otherwise interact with the Website, even if you have not created or registered an account. We use this information to deliver the pages of the Website to you upon request, to tailor the Website to the interests of our users, and to measure traffic on the Website. This information may also be used by our advertisers / third-party entities to personalise content, advertisements, et cetera.
  2. How We Collect Information
    We collect information directly from you when you register with us on the Website.
    We collect information, whether you are registered with us or not, when you browse the Website, open, or respond to an electronic mail (whether promotional or informational) from AFK Gaming or its representatives, post a comment on the Website and its forum(s), or raise a query to us through communication coordinates available on the Website.
    We collect information from you using third-party tools, Internet ‘browser cookies’ and ‘web beacons’ in order to improve user experience.
    Device Information: We may collect non-personal information about the computer, mobile device, or other devices you use to access the Website, such as geolocation information, unique device identifiers, browser type, browser language, and other information for the purpose of providing customised information to you.
    Location Information: The Website may capture your current location if you choose to enable the ‘GPS’ feature in your Internet browser.
  3. How and Why We Use Cookies
    Cookies are small text files containing a small amount of information downloaded to your device when you visit a website (“Cookies”). When you visit the website again, your device is able to communicate with the website and the website can read the information held in that Cookie.
    We use Cookies to help you efficiently browse the Website and to save you time by not having to re-enter your details or preferences each time you visit the Website. Cookies allow us to provide you with information and show you content relevant to you. We also use Cookies to analyse how the Website’s visitors interact with the Website, so we can improve each customer’s journey and user experience.
    You can choose to accept or decline Cookies in your Internet browser settings. Most Internet browsers automatically accept Cookies, but you can usually modify your Internet browser setting to reject Cookies if you prefer. You may find more help about managing Cookies in your Internet browser’s documentation. Setting your Internet browser to decline Cookies may prevent you from having a complete website experience by affecting access to some of the links, services or features of the Website. Information collected by Cookies and web beacons is not personally identifiable.
  4. Google Analytics
    Google Analytics is a web analytics service offered by Google LLC (“Google”) that tracks and reports website traffic parameters. Google uses the data collected to track and monitor the use of the Website. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the advertisements of its own advertising network.
    You can opt-out of having made your activity on the Website available to Google Analytics by installing the Google Analytics ‘opt-out’ Internet browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google about website visit activity.
    Google Analytics services are governed by the ‘Google Analytics Terms of Service’, which can be found at: https://marketingplatform.google.com/about/analytics/terms/us/.
  5. Third-party Advertisements
    5.1 Google AdSense
    AFK Gaming publishes ‘Google AdSense’ interest-based advertisements on the Website. These advertisements are tailored by Google to reflect your interests. To determine your interests, Google tracks your behaviour across the Internet using Cookies. You can view, delete, or add interest categories associated with your Internet browser using Google AdSense’s ‘Preference Manager’, available at: https://www.google.com/ads/preferences/. You can also opt-out of the Google AdSense partner network cookie at: https://www.google.com/privacy_ads.html; however, this opt-out mechanism uses a Cookie, and if you clear the Cookies from your Internet browser, your opt-out will not be maintained.
    To ensure that an opt-out is maintained in respect of a particular Internet browser, we suggest that you use the Google browser plug-in available at: https://www.google.com/ads/preferences/plugin.
    5.2 Facebook Pixel
    AFK Gaming uses third-party vendor re-marketing tracking tools such as the Facebook ‘Pixel’, to serve advertisements relevant to you on the basis of your visit to the Website. These advertisements appear on Facebook, Google products, and on websites across the Internet. To opt-out of the collection and use of information for advertisement targeting on Facebook, please visit www.aboutads.info/choices.
    Please note that third-party vendors use Cookies, web beacons, and similar technologies to tailor your advertisements based on your past visits to the Website and elsewhere online, and to measure advertisement conversion.
  6. How We Use Information We Collect
    The following provides details about the information we collect.
    6.1 To Provide and Manage the Services You Request
    This includes, for example, processing your subscription, sending you electronic newsletters, or enabling you to participate in the features provided by the Website. It also includes providing personalised content and recommendations to you, including by email. Through such features, we are able to bring you information and content tailored to your individual interests and needs.
    6.2 To Reach You
    We may periodically contact you with offers and information about AFK Gaming and our affiliates, including in connection with your accounts, online surveys, legal notices, news stories, new features that you are entitled to access, and other important information. You may opt out of receiving commercial email messages from us by following the instructions contained in such email messages.
    6.3 To Customise Advertising
    We may use your information to facilitate the delivery of targeted advertisements, promotions, and offers to you, on behalf of ourselves and advertisers, on and off the Website. We may provide you with personalised services, such as recommendations on the Website, and indirect marketing and tailored advertising. This includes where we use Cookies or similar technologies in relation to the devices you use, for example, to attempt to make some of the advertisements you see more relevant to you.
    6.4 To Understand Our Readers and Users
    We conduct research on our users’ demographics, interests, and behaviour based on the information we collect on the Website. We do this to better understand and serve our users, and to improve our products and services.
    6.5 To Protect the Rights of the Website
    We may use your personal information as we believe necessary or appropriate to protect, enforce, or defend the legal rights, privacy, safety, or property of AFK Gaming and the Website, its employees or agents, or other users, and to comply with applicable law or legal process, including responding to requests from public and government authorities.
    6.6 Consent
    We may otherwise use your information with your consent or at your direction.
  7. How We Share Your Information
    The following provides information about the entities with which we may share information. Our practices vary depending on the type of information collected.
    7.1 Logging-in Through Social Media Services
    If you log onto the Website through a social media service, or if you connect a social media account with the Website, we may share your information with such social media service. The social media services’ use of the shared information will be governed by the social media services’ privacy policy and your social media account settings with the same. If you do not want your information shared in this way, we request you to not connect your social media service account(s) with the Website.
    7.2 Business Partners
    We may share your information with business partners to provide you with the services that you request.
    7.3 Service Providers
    We may share information with vendors providing contractual services to us, such as hosting vendors, advertising service providers, and list managers. We may also share your information, including your payment information, as appropriate, to process your payments for any services availed of through the Website or to complete a transaction of such nature.
    7.4 Affiliates
    We may share information within our affiliated companies and business associates in the ordinary course of business of AFK Gaming and for its principal business activities.
    7.5 Third-Parties that Provide Content, Advertising, or Functionality
    When you use our Website, third-parties may collect or receive certain information about you and / or your use of the Website (such as hashed data, clickstream information, Internet browser type, time and date, information about your interactions with advertisements, and other content), including through the use of Cookies, beacons, mobile advertisement identifiers, and similar technology, in order to provide content, advertising, or functionality, or to measure and analyse advertisement performance, on our Website or other websites or platforms. This information may be combined with information collected across different websites, online services, and other linked or associated devices. These third-parties may use your information to improve their own services consistent with their privacy policies.
    7.6 Other Parties in Connection With a Corporate Transaction
    We reserve the right to transfer any information we have about you in the event that we sell or transfer, or intend to sell or transfer, all or a portion of our business or assets to a third-party, such as in the event of a merger, acquisition, investment, or in connection with a bankruptcy event.
    7.7 Otherwise With Your Consent or At Your Direction
    In addition to the sharing described in this Privacy Policy, we may share information about you with third-parties whenever you consent to or direct such sharing.
    We also may share other information with third-parties in a manner that does not identify particular users, including, for example, aggregated data about how users use our Website.
  8. Transfer of Your Personal Data
    Your information, including your personal data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We utilise servers around the world and your information may be processed on servers located outside of your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to such transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and that no transfer of your personal data will take place to an organisation or a country unless there are adequate controls in place, including the security of your data and other personal information.
    We use Amazon Web Services (“AWS”), which provides us with cloud storage services. AWS has demonstrated compliance with a range of internationally recognised standards for content, data and infrastructure security. We urge you to visit https://aws.amazon.com/privacy/ for more information on AWS’ privacy policy.
    Your data may be stored through DigitalOcean LLC’s (“Digital Ocean”) data storage, databases, and the general Digital Ocean applications. Digital Ocean stores your data on secure servers behind a firewall. We urge you to visit https://www.digitalocean.com/legal/privacy-policy/ for more information on Digital Ocean’s privacy policy.
  9. Children’s Personal Data
    We do not aim any of our products or services directly at nor do we knowingly collect personal data about children under the age of thirteen (13) years. Some of our services may have a higher age restriction and this will be indicated at the point of access or registration. If you are a minor, i.e., under the age of eighteen (18) years in India or the equivalent age in your jurisdiction, you may use the Website and its products or services only if consent is provided by a holder of parental responsibility for you.
  10. How Long We Keep Your Personal Data
    We retain your information for as long as is necessary to provide you with the Website’s services so that we can fulfil our contractual obligations and rights in relation to the information involved. Where we do not need your information in order to provide any service to you, we retain information only as long as we have a legitimate business purpose in keeping such data or when we are subject to a legal obligation to retain the data. We will also retain your data, if necessary, for the establishment, exercise, or defence of legal claims. For example, we may need to use such information to answer your queries about a product or service and, as a result, may keep personal data while you continue to use our products or services. We may also need to keep your personal data for accounting purposes, for example, when you purchase a subscription. If we no longer need your data, we shall delete it or make it anonymous by removing all details that personally identify you. If we have asked for your permission to process your personal data and we have no other lawful grounds to continue with processing the same, and you withdraw your permission, we shall delete your personal data.
  11. Your Rights With Respect to the Personal Data That We Hold About You
    If you would like to have a copy of the personal data we hold on you or if you think that we hold incorrect personal data about you, please write to contact@afkgaming.com. We shall respond to requests for copies of your personal data or for correction of your personal data within a period of seven (7) working days, subject to proper verification of your identity first. If your request is complicated or if you have made a large number of requests, it may take us a longer period of time to adequately respond. You will not have to pay a fee to obtain a copy of your personal data (or to exercise any of your other available rights). However, we may charge a reasonable fee if your request is clearly unfounded, unreasonable, repetitive, or excessive.
    Where you have provided us with consent to use your personal data, you can withdraw such consent at any time.
    Where applicable, you may also have a right to receive a machine-readable copy of your personal data.
    You also have the right to ask us to delete your personal data or restrict how it is used. There may be exceptions to the right to erasure for specific legal reasons which, if applicable, will be set out for you by us in response to your request. Where applicable, you have the right to object to processing of your personal data for certain purposes.
    We reiterate that the entirety of this section and its contents and procedures are subject to proper verification of your identity first.
    We reserve the right to modify this privacy statement at any time as required. If we decide to change or in any way amend this Privacy Policy, we shall communicate the changes on the Website. If the changes are significant, we may also choose to email all our registered users with the new details. If required by law, we shall get your permission or give you the opportunity to opt-out of any new uses of your data.
  12. Deleting Your Information
    You may submit a request to access or delete the information we have collected about you by sending your request to us at contact@afkgaming.com. We shall respond to your request consistent and in accordance with applicable law and subject to proper verification.
  13. GDPR Compliance
    If you are a resident of the European Economic Area (EEA), you have certain data protection rights accorded to you under the General Data Protection Regulation (GDPR).
    While the tenets of the GDPR have been incorporated in this Privacy Policy, for the purposes of ease of reference, we reiterate that AFK Gaming aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. We have outlined the rights available to you hereinbelow, which are to be read in conjunction with the rest of the terms of this Privacy Policy. In the event of a conflict, the specific provisions outside this section shall prevail.
    If you wish to be informed what personal data we hold about you and if you want it to be removed from our systems, please contact us at the coordinates specified in the subsequent section.
    In certain circumstances, under the GDPR, you have the following data protection rights:
    1. The right to access, update or delete the information we have about you. If you are unable to perform these actions yourself, please contact us to assist you.
    2. The right of rectification. You have the right to have your information rectified if such information is inaccurate or incomplete.
    3. The right to object. You have the right to object to our processing of your personal data, which could potentially lead to loss of access to the Website and its content.
    4. The right of restriction. You have the right to request that we restrict the processing of your personal information.
    5. The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
    6. The right to withdraw consent. You also have the right to withdraw your consent at any time where AFK Gaming relied on your consent to process your personal information.
    Please note that we may ask you to verify your identity before responding to such requests.
    You have the right to complain to a Data Protection Authority about our collection and use of your personal data. For more information, please contact your local data protection authority in the EEA.
  14. Contact Us
    For any complaint related to our services or content of the Website, the aggrieved person may raise the query / complaint within a period of two (2) days from the date of first publication to contact@afkgaming.com.