Hoyoverse’s HoYoLAB Website is Currently Facing Outages for Some Users

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Hoyoverse’s HoYoLAB Website is Currently Facing Outages for Some Users

Daniel Royte
Updated On: 
Highlights
HoYoLAB, the official companion website for Hoyoverse's games, seems to be facing an outage currently for Google Chrome users.
HoYoLAB serves as the official forum not just for Genshin Impact but for other Hoyo games as well, including Honkai Impact 3rd, Tears of Themis, and Honkai: Star Rail.
Since this issue only appears to be affecting Chrome users for now, players can simply switch browsers temporarily to avoid this issue till it's fixed.

HoYoLAB, the official companion website for Hoyoverse's games, seems to be facing an outage currently for Google Chrome users. HoYoLAB serves as the official forum not just for Genshin Impact but for other Hoyo games as well, including Honkai Impact 3rd, Tears of Themis, and Honkai: Star Rail. Over the past year, it has evolved from a simple forum into a multifaceted platform equipped with an array of tools and features.

HoYoLAB Reported to Be Down Several Times in the Last 24 Hours

HoYoLAB has received several reports of the website being down in the last 24 hours. There also seems to be a correlation between Internet Service Providers (ISPs) and the choice of browser. Users on Chrome seem to be facing issues more than others, as shown in the image below.

Since this issue only appears to be affecting Chrome users for now, players can simply switch browsers temporarily to avoid this issue till it's fixed.

Hoyoverse’s HoYoLAB Website is Currently Facing Outages for Some Users

AFK Gaming

How Is HoYoLAB Related To Genshin Impact?

Started as a simple forum for discussions related to Hoyo games, HoYoLAB has evolved significantly over time. While it initially focused on fostering conversations about games, it has since expanded its scope by introducing several new features. The forum also serves as a hub for exciting events and contests, providing players with opportunities to earn Primogems and exclusive merchandise.

Hoyoverse’s HoYoLAB Website is Currently Facing Outages for Some Users

HoYoLAB Tools For Genshin Impact

One of the standout features of HoYoLAB is the set of tools it offers to enhance the Genshin Impact experience. These tools have been introduced and refined over time, catering to different aspects of gameplay. Let's explore some of the noteworthy tools available for Genshin Impact players:

Daily Check-in:

While Genshin Impact lacks a native daily check-in feature, HoYoLAB compensates for it with its Daily Check-in tool. This rewards players for actively participating in the forum community, offering incentives such as 60 extra Primogems each month.

Battle Chronicle:

A player favorite, the Battle Chronicle tool allows users to share their Genshin characters, constellations, items and builds. It even provides a real-time count of Resin and Expedition status when accessed through the HoYoLAB app, helping players manage their in-game activities more efficiently.

Teyvat Interactive Map:

Addressing a longstanding player request, HoYoLAB introduced an official Teyvat Interactive Map. This tool enables players to mark locations for various in-game items, including chests, animals, and Investigation Spots. While it doesn't sync with in-game progress yet, it serves as a valuable resource for exploration.

Traveler's Diary:

A relatively new addition, the Traveler's Diary keeps a record of players' Primogems and Mora earnings over the past three months. It provides a convenient way for players to track their in-game currency and plan for future expenditures.

Enhancement Progression Calculator:

The latest tool in the HoYoLAB arsenal, the Enhancement Progression Calculator, streamlines resource management for character and weapon upgrades. The app syncs seamlessly with in-game progress for character upgrades, eliminating the need for manual input. While it also supports weapon upgrades, this feature is yet to sync with in-game progress.

The HoYoLAB App: A Social Hub for Gamers

Besides the web-based forum, HoYoLAB offers a dedicated app that extends the forum's functionality. Players can enjoy benefits such as daily login rewards, real-time resin, and expedition status tracking through the Battle Chronicle tool, and seamless syncing with in-game progress for certain features. The app also includes a social element where users can share art and connect with fellow players.


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Daniel is an under-grad and has grown up with esports titles like Dota 2 cultivating a passion for esports. His current beats include in-depth coverage of Dota 2 and Mobile Legends.

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