How to Fix The Diablo 4 Platinum Error (Code 315401)

Abhimannu Das
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<div class="paragraphs"><p>Diablo 4 Platinum Error (Code 315401)</p></div>
Diablo 4 Platinum Error (Code 315401)


The Diablo 4 Platinum Error (Code 315401) occurs when you make a successful Platinum purchase.
If you run into the error code all you need to do is restart the game and the issue will be resolved.
If a restart does not fix the issue, you should reach out to Blizzard’s official customer support channels.

Diablo 4 is a full-priced AAA title but it is also monetized via in-game purchasable cosmetics and a Battle Pass. A lot of players are excited about the launch of the Season of the Malignant and want to get their hands on the new cosmetics from the paid track or want to buy skins directly from the shop. But many are facing the Diablo 4 Platinum error (Code 315401) when trying to make a purchase. If you successfully made a purchase and received the error code, here’s how you can fix it.

How to fix Diablo 4 error code 315401

The 315401 error code shows up after you make a purchase and you do not see the Platinum in-game. This is a common error on PlayStation but it can happen on other platforms as well. If you run into the error code after making a transaction, all you need to do is restart your game and you will be able to see your items.

If you are unable to see your purchased Platinum, you should head to Blizzard’s customer support channel. You may also need to reach out to your banking partner or credit card company for further assistance. 

Platinum can be exchanged to customize your in-game experience with purchasable cosmetic items from the Shop, used to unlock access to the premium Battle Pass, and Battle Pass Tier Skips. Players can purchase Platinum for local currency and can earn limited amounts through premium Battle Pass rewards.

Players have a single Platinum balance across all platforms which can be spent regardless of the platform it was purchased on. Here is the pricing of Platinum in Diablo 4: 

  • 200 Platinum – $1.99 USD

  • 500 Platinum – $4.99 USD

  • 800 Platinum – $7.99 USD

  • 1,000 Platinum – $9.99 USD

  • 2,800 Platinum – $24.99 USD

  • 5,700 Platinum – $49.99 USD

  • 11,500 Platinum – $99.99 USD

Regional prices and taxes can affect the prices depending on where you are located so make sure to check the amount before finalizing a transaction.

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Abhimannu is a PC esports writer at AFK Gaming. With over seven years of experience in esports journalism, he has worked on a myriad of games and their ecosystems including Valorant, Overwatch and Apex Legends.