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Valorant Purchase Failed Error: How to Fix

Abhimannu Das
Published On: 
  • Valorant's purchase failed error happens usually due to server issues on the game's end or due to payment portal issues.
  • Make sure that your payment method supports international transactions or you might want to switch to a different option.
  • If none of the listed solutions work, contact Riot Games to seek further assistance.

 Valorant’s purchase failed error is showing up for a lot of players after the new update with many players trying to grab the latest battle pass. The Episode 2 Act III battle pass just released and if you are facing difficulties purchasing it or other cosmetics that recently came out, there are a few fixes that you can try to resolve it. Before trying any of these fixes, ensure that the Valorant purchase failed error is not widespread. In case of server issues preventing purchases, Riot Games posts an update on its official support page alerting players. Here is how you can fix Valorant’s purchase failed error. 

How to Fix Valorant’s Purchase Failed Error

If you are getting the purchase failed error when trying to grab the new battle pass or other cosmetics, you should check if your payment method is supported by Riot Games. Here are some workarounds that you can try:

Check If International Transactions Are Enabled On Your Payment Method

If you are trying to purchase something via your credit/debit card, ensure that international transactions are enabled. Each bank has its own procedures to activate international transactions and the fastest way to find out if you can make international payments is by contacting your bank’s customer support. 

Try A Local Payment Method

Most regions have local payment methods including the likes of Codashop in South-East Asian countries and PayTM in India. Instead of using your debit or credit card, consider trying the other payment options to see if they work. You may need to create accounts to access these features. 

Check Your Account Balance and Status

While this might be obvious, but you may not have enough balance in your bank account or due to the account being unavailable due to bank server maintenance. Quickly checking your bank balance or credit limit will allow you to confirm if you can make the purchase. 

Restart Your PC

Restarting your PC might help with the issue as you might be facing connectivity issues to Riot’s payments service provider. 

Get Prepaid Cards 

If none of the above solutions work, you can consider purchasing prepaid cards. Here are some of the official retailers who offer Riot Games/Valorant gift cards: 

  • Amazon
  • Walmart 
  • Target
  • Best Buy
  • Gamestop
  • Electronics Boutique 
  • Couche-Tard

Here is how you can redeem them: 

Log into the VALORANT game client.

  1. Click on the VALORANT icon located to the right of the Store tab
  2. Select Prepaid Cards & Codes
  3. Input the code provided for your card
  4. Press Submit
  5. Your points will now be credited to your account.

Contact Riot Games Support

If you are still facing the purchase failed error in Valorant. you can contact Riot Games Support and seek assistance. 

RELATED:  Valorant Gift Cards: How to Purchase Valorant Points and Redeem Them

Abhimannu is a part of the content team at AFK Gaming and a lifelong obsessive gamer. He currently covers esports titles like VALORANT, CS: GO, Call of Duty, Fortnite, PUBG and more. He also writes opinion pieces, cover stories and conducts interviews with esports professionals.

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