Was Dota 2 Down? Players Inflicted With “Abandons” and Left Unable to Find Games
A Dota 2 server outage earlier today caused multiple problems that lasted for quite some time. Some reported that their games crashed midway, while others complained via social media forums like Reddit that their wins were not being credited. Further, the server issues caused the "Accept" game option to not appear after players queued for a game, causing them to be banned from matchmaking. It has been reported that this Dota 2 server outage was the result of a scheduled Tuesday maintenance (early Wednesday in Asia) by Valve, and the servers are now up and running.
Dota 2 servers go down likely because of Tuesday maintenance; players report several issues
The Tuesday maintenance that Valve performs on its Dota 2 servers usually lasts a few minutes; however, this time the servers were down for a considerable period of time. Players reported that after they completed their games, their match count or MMR did not change so they had to wait patiently, not only for their matches to show up in their history but also to find new games.
Aside from that, some users reported that the "Accept" game option did not show up when they were queuing for games during this time period, leading to various time bans such as three minutes, 15 minutes, or even 24 hours for some users.
“Man *** we were literally hitting throne after a teamfight and the game crashes for an update,” stated a user discussing this issue on one of the Reddit threads.
Players whose games do not appear in their accounts due to server issues usually tend to appear once the servers are fully operational. As a result, the MMR gets updated as well.
The server issue reportedly caused by the Tuesday maintenance has now been resolved, and SteamDB, a data tracking website, indicates that the Dota 2 game coordinator is also working normally. Additionally, during the same period when Dota 2 servers were experiencing problems, Steam was undergoing some maintenance as well, according to SteamDB.
Dota 2 player for 4 Zoomers, Nico "Gunnar" Lopez, also encountered an issue on his Twitch livestream. After his game ended, his Dota 2 client went into offline mode and his match was not recorded at that moment.
There was no official comment from Valve on this issue. Unless Valve feels that the error is of considerable magnitude, the organization tends to not make any statement through its blog or social media about such server outages.