How to Fix Crashes in Apex Legends on All Platforms

Players may run into crashes in Apex Legends no matter which platform they play the game on. Anything from driver issues to outdated software can lead to issues and knowing how to fix the issues yourself can be very handy if you do not want to wait for your tickets to be resolved on EA’s official support forums. Here is a quick guide to fix crashes in Apex Legends on PC, PlayStation, and Xbox

How to fix Apex Legends crashing on PC

Before you try any of the following fixes, make sure that you meet the minimum requirements. If you have the necessary hardware, here are a few solutions that you can try:

1. Update or downgrade your graphics driver. This is the most common issue that will cause your game to crash. Check your driver for updates, or if you recently updated it and the game begins to crash, try downgrading it.

2. Reinstall Apex Legends.

3. Perform a clean boot of your PC and disable unnecessary apps from the Task Manager.

4. Close programs running in the background that may interfere with your game.

5. Repair the game files by going to Origin, Game Library, then finding Apex Legends. Click the Settings icon then click Repair. The process is the same for Steam as well.

6. Add Windows Defender Firewall exceptions.

   • Go to: (Control Panel\System and Security\Windows Defender Firewall\Allowed Apps)

   • Make sure to add and check both boxes for Origin's or the EA app’s Launcher program.

7. Set Easy Anti-Cheat priority to low in Task Manager. (You’ll need to do this every time you launch the game if this fixes the issue.)

   • Launch Apex Legends.

   • Open Task Manager by typing CTRL + ALT + DELETE.

   • Go to the Details tab.

   • Find the Easy Anti-Cheat program.

   • Right-click and select Set priority to low.

8. Cap your frame rate.

   • Go to your Game Library.

   • Right-click on Apex Legends and select Game Properties, then Advanced Launch Options.

   • Add the following to Command line arguments: +fps_max 60

   • You can set it lower or higher than “60” if needed.

How to fix Apex Legends crashing on PlayStation 4/5

1. Make sure you have the latest software update for your PlayStation.

2. Perform a power cycle.

   • Touch the power button on the PS4/PS5 for at least seven seconds (until the system beeps twice).

   • Turn it back on after one minute.

   • Launch the game.

3. Unplug any devices attached to the USB slot.

4. Try reinstalling the game. If you're using an external hard drive, consider installing it on the internal hard disk to see if you have any improved results.

5. Turn off Convert Incoming Voice to Chat Text by going to the Audio tab in the game’s Settings.

6. Restore the license for the game.

   • Go to Settings on your PlayStation.

   • Click Account Management then Restore Licenses.

How to fix Apex Legends crashing on Xbox

1. Make sure you have the latest software update for your Xbox.

2. Perform a power cycle. Check the linked support page to find out how to properly power cycle an Xbox.

3. Unplug any devices attached to the USB slot.

4. Try reinstalling the game. If you're using an external hard drive, consider installing it on the internal hard disk to see if you have any improved results.

5. Clear the MAC Address.

   • From the Xbox dashboard click Settings, then go to All Settings.

   • Go to Network, then Network Settings.

   • Click Advanced Settings, then Alternate MAC address.

   • Select Clear, then restart your Xbox.

6. Deleted the local saved data.

   • From My Games & Apps select Apex Legends.

   • Press Start, then click Manage Game.

   • Click Deleted Saved Data.

If you are unable to resolve crashes, you can head to EA’s official support website.