Can You Appeal Shadowbans in Call of Duty

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Can You Appeal Shadowbans in Call of Duty?

Abhimannu Das
Updated On: 
Highlights
Shadowbans typically happen when a player is accused of cheating, but it can also occur due to other reasons, such as excessive reports from other players
It's important to note that shadowbans are not always accurate, and there have been cases of legitimate players being shadowbanned by mistake.

Shadowbans in Call of Duty (CoD) are a temporary account restriction placed on players suspected of violating the game's security and enforcement policy. This typically happens when a player is accused of cheating, but it can also occur due to other reasons, such as excessive reports from other players, even if they are not cheating.

How to tell if you are Shadowbanned in Call of Duty

When a player is shadowbanned, they are placed in special matchmaking pools with other suspected cheaters. This means that they will only be able to play against other shadowbanned players, effectively isolating them from the general player population.

Here are some of the signs that you might be shadowbanned in CoD:

  • Longer than usual queue times: This is because the game is having trouble finding other shadowbanned players to match you with.

  • Only being matched with other low-skill players: This is because most cheaters are quickly identified and shadowbanned, so the pool of remaining shadowbanned players is likely to be made up of legitimate players who were mistakenly flagged.

  • Seeing the same players repeatedly: Since you're only playing against other shadowbanned players, you're likely to see the same people over and over again.

Shadowbans Are NOT Always Accurate

It's important to note that shadowbans are not always accurate, and there have been cases of legitimate players being shadowbanned by mistake. If you think you have been shadowbanned unfairly, it is important to contact Activision support and appeal the ban.

What to do if you suspect you are Shadowbanned?

Contact Activision support: They may be able to investigate your account and determine if you were shadowbanned in error.

Wait it out: Shadowbans are usually temporary, so you may just need to wait a few days or weeks before you are able to play with the general population again.

Appeal the ban: If you believe you were shadowbanned in error, you can submit an appeal to Activision.

There are three main ways to contact Activision support for your Call of Duty shadowban issue:

1. Phone: Call Activision directly at +1 (310)-255-2000. This is the quickest way to get in touch with someone and potentially resolve your issue immediately. However, wait times can be long, especially during peak hours.

2. Online Support: Visit the Activision Support website: https://support.activision.com/options. Here, you can choose the specific game you're having trouble with (e.g., Call of Duty: Warzone) and your platform (e.g., PC, PlayStation). This will guide you to relevant support articles and options to submit a support ticket. While it might take longer to receive a response compared to calling, you can explain your issue in detail and attach screenshots or other evidence if needed.

3. Twitter: You can also reach out to Activision Support on Twitter at @ATVIAssist. While this might not be the most efficient way for complex issues, it can be useful for quick questions or to get initial assistance.


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Abhimannu is a PC esports writer at AFK Gaming. With over seven years of experience in esports journalism, he has worked on a myriad of games and their ecosystems including Valorant, Overwatch and Apex Legends.

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