Apex Legends Stuck on Matchmaking: How to Fix


Apex Legends Stuck on Matchmaking: How to Fix

Abhimannu Das
Updated On: 
If you are stuck on matchmaking in Apex Legends, it might just be a temporary server issue at Respawn Entertainment’s end.
If canceling the queue and re-queueing does not work, check for server outages to find out if EA’s servers are down.

Apex Legends Season 18 is out now and the game is plagued by a host of issues preventing players from having a fun time. The game’s servers have been unstable for many players who are experiencing the error processing game logic error. Others are unable to get into matches as Apex Legends gets stuck on the matchmaking screen and does not get you into a game. If you are not sure how to fix the issue, here’s what you need to do.

What to do if you are stuck on matchmaking in Apex Legends 

Before you try any of the other fixes, check the servers for outages and restart your PC or console once. Most of the time, Apex Legends gets stuck on matchmaking either due to not enough players being on the server you have selected or due to server issues at Respawn Entertainment’s end. 

You can try hopping between various servers that have low latency to see if the issue is persistent only in your selected server. If you are still unable to get into a game, here are some solutions that you can try. 

Use a wired connection

Hardwired connections can be much more reliable than wireless ones. If you're playing using Wi-Fi, try hardwiring your device to your router.

Move your router

Try to move your device as close to your router as possible. A router’s range can be pretty short. The further away from it you are, the more likely it is that it won’t connect as well.

Depending on the location of your router, it might be harder to pick up its signal. Walls and large objects can interfere, and so can other electronics (like microwaves) since they transmit their own signals. If your router is blocked by something, like under your bed or hidden in a cabinet, it’s that much harder for the connection to make its way to your device. Put it out in the open with the antenna (if there is one) pointed in the direction of your device and see if you get a stronger signal from it.

Change Wi-Fi Channels

If you live in a highly-populated area, like an apartment complex, there can be a lot of interference from other nearby networks. Changing your wireless channel can limit that and make your wireless connection more stable.

Imagine that everyone in apartments and houses near you is blasting different music or watching TV at high volume. It makes it that much harder for you to hear whatever you’re listening to.

Switching your wireless channel can be like putting noise-cancelling headphones on your connection, making it less “noisy” and clearer.

Contact your Internet Service Provider (ISP) for help finding and switching to a less busy wireless channel.

Other solutions

  • The speed of your internet connection is no guarantee that it’s stable. Fast and unstable connections can cause as many problems as slow and steady ones.

  • Mobile and satellite connections are also less stable than broadband, and they tend to be more unreliable. You should play with a wired broadband connection if you can.

  • You can get an overview of how fast and stable your connection is by running a speed test. Get the Speedtest app for Windows 10/11 or Mac, or install the app on your mobile device.

  • Speedtest gets your ping as well as your download and upload speeds so you can get an idea of how consistent your connection is. It will show you your Ping, Jitter, and Packet loss when you look at your test results.

  • Run a few tests to see what your averages are. If they change a lot with each test you run, that means that your connection isn’t as reliable as it could be.

  • Talk to your ISP to make sure you’re getting the speeds and reliability that you’re paying for.

  • Is the date and time correct on your machine? It may seem like a small thing, but this has been known to cause issues.

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Abhimannu is a PC esports writer at AFK Gaming. With over seven years of experience in esports journalism, he has worked on a myriad of games and their ecosystems including Valorant, Overwatch and Apex Legends.

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